Personal information may be anonymized and consolidated into group data, which may be shared on an aggregated basis with research firms and member Boards and Associations. The shared data will not disclose your personal information and will not enable the recipients to contact you.
CREA at all times adheres to applicable legal or regulatory requirement(s) concerning the storage and protection of personal information. While CREA is the custodian of the personal information provided to it, it does use third party service providers. Some of these service providers and the databases where they store personal information are located outside of Canada. You should note that where personal information is located outside of Canada, it is subject to the laws of that jurisdiction in which it is located.
You may delete your website account at any time. Deleting your account will result in the anonymization of your website account personal information except for audit and security purposes.
Throughout your use of the real estate services on this website, you may communicate extensively with a salesperson or broker. The salesperson or broker may use your email address and all of the information you submit in order to provide you with guidance, suggestions and service in your efforts to either sell or buy real estate.
CREA collects the e-mails provided through the "Contact Us" feature of this website, so CREA can respond to your questions or suggestions. CREA also collects e-mails sent through the website, including the "Email a REALTOR®", "Email a Friend", and "Email Office" features, for security purposes, to allow the recipient brokers and salespersons to view your email, to send you communications you have opted-in to receive, and for management of your website account.
Similar to other commercial websites, our website collects information about how our website is used. Each time a user comes to the website, our web server collects the user's IP address. While CREA cannot normally determine a user's identity from an IP address, where you use REALTOR.ca in association with your name or inform CREA support staff of your IP address you may be identifiable. At such time, CREA treats such information as personal information.
While visiting our website you may be asked to participate in a survey conducted by a third party. If you are selected to participate in this survey, a persistent cookie is stored on your computer's hard drive for 60 days to preclude a new invitation during that time. All surveys are optional and the information collected will not be associated with any personal information. Survey data is used to permit accurate analysis, produce summary reports, and monitor overall trends with our website.
This website uses Google Analytics, a web and mobile analytics tracking tool provided by Google, for audience activity, demographics reporting, and remarketing. Google Analytics information may be disclosed to REALTORS® with whom you interact with on the website. You can opt-out of Google Analytics by installing a browser plug-in available on Google's website.
CREA reserves the right to report to law enforcement agencies any uses of REALTOR.ca that it, in good faith, believes to be unlawful. You agree that CREA may release your personal information to law enforcement agencies where CREA has reasonable grounds to believe that such release is reasonably necessary to protect the rights, property and safety of CREA or any person.
The Chief Privacy Compliance Officer (CPCO),
The Canadian Real Estate Association
200 Catherine Street, 6th Floor Ottawa, ON K2P 2K9
Phone: (613) 237-7111
Fax: (613) 234-2567
This APP Use information about your activity when you use our mobile applications, websites, and other online products and services (collectively, the "Services") and through other interactions and communications you have with us.
Information Collection and Use
The app does use third party services that may collect information used to identify you.
We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone. This Log Data may include information such as your device Internet Protocol (IP) address, Ads id, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.
We may change this Statement from time to time. If we make significant changes in the way we treat your personal information, or to the Statement, we will provide you notice through the Services or by some other means, such as email. Your continued use of the Services after such notice constitutes your consent to the changes. We encourage you to periodically review the Statement for the latest information on our privacy practices.